Respond while the family is still choosing where to book.
Boarding inquiries are often time-sensitive, especially around holidays. Loyally gives pet parents a prompt next step, helps your team confirm reservations, and keeps the relationship active after pickup.
It works alongside Gingr, PetExec, Kennel Connection, or the booking system already managing your capacity.
Four boarding workflows
Handle after-hours inquiries
A useful first reply can go out even when the front desk is closed. The inquiry enters a visible pipeline so staff know what still needs attention.
Confirm valuable reservations
Scheduled reminders help clients complete required steps and reduce uncertainty around high-demand dates.
Stay active between peaks
Seasonal campaigns can remind past customers about upcoming travel periods and reconnect with clients during quieter stretches.
Follow up after pickup
Clients receive an honest review request after the stay, when the experience is recent. Private feedback remains available as an additional option.
What your team gains
- Faster responses to holiday and weekend inquiries
- Clear follow-up for incomplete or uncertain reservations
- Earlier outreach ahead of peak periods
- A practical way to reconnect during the off-season
- More consistent post-stay review requests
Best starting plan
Reputation focuses on reviews. Engine adds inquiry response, reservation follow-up, reactivation, seasonal campaigns, and reporting. Accelerator adds managed advertising and a conversion website.
We cover pricing on the call, once we understand where your bookings are being lost.
More for boarding businesses
How to Build a Five-Star Review Engine After Every Boarding Pickup
How to choose the timing, write a neutral request, and give every client an honest opportunity to share their experience after a stay.
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Read more →boardingWhy Your Booking Software Is Not Your Growth System
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Read more →Boarding FAQ
Can inquiries receive a response after hours?
Can it help before holiday weekends?
Will it work with our kennel-management system?
See where follow-up is costing you bookings.
In 30 minutes, we will walk through how your facility handles inquiries, appointments, reviews, and returning clients. You will leave with a clearer picture of what to fix first and whether Loyally is the right fit.